SIA Door Supervision Training Course
30 Hours
Cost: £235 inc. VAT
Delta deliver an NOCN accredited training NVQ for Door Supervision. This is the training required for potential operators to apply for an SIA Door Supervision licence. Courses are presented by qualified and industry experienced trainers to support the training delivery, we maintain excellent standards and course results.
Course Objectives
To facilitate the learning of candidates in order to obtain an SIA Door Supervision licence, in a pleasant and informative way, humour being a useful tool when dealing with some of the course content.
Syllabus
Unit 1 – Roles and Responsibilities (Days 1 & 2)
- The Role of the Door Supervisor
- Behavioural Standards
- Customer Service Skills
- Health and Safety at Work
- Civil and Criminal Law
- The Law in Relation to Licensing
- Equal Opportunities
- How to Comply with Regulations as a Door Supervisor
- Searching People
- Eviction
- Offensive Weapons
- First Aid
- Emergencies
- Drugs
- Arrest
- Incident Recording and Scene Preservation
Unit 2 – Conflict Management (Days 3 & 4)
- Introduction to Communication Skills and Conflict Management
- Self-awareness
- Avoiding Conflict
- Effective Communication and Customer Service Skills
- Recognising and Defusing Conflict
- Maintaining Space
- Defusing High Risk Conflict
- Resolving Conflict
- Learning from Conflict
Class Sizes
We aim to keep class sizes to a maximum of 12, anything above this devalues the training, reduces one to one remedial training if necessary and displays a “bums on seats” attitude to which we do not subscribe.
Training Venues
Our trainers can use your venue or our own approved facilities in the South West and South Wales.
Post Course Support
After the course, we offer all candidates the following; an SIA licence application form, support in filling in the SIA form, and free careers advice.
Book This Training Course Today
Tel: 0870 333 0063
Delta Security (DSG Consultants) Door Supervision Training Course
